WEXFORD LOCAL DEVELOPMENT ARE EXPANDING OUR TEAM WORKING ON THE SOCIAL
INCLUSION AND COMMUNITY ACTIVATION PROGRAMME AND HAVE A NUMBER OF
EXCITING NEW OPPORTUNITIES AVAILABLE.
WE ARE NOW INVITING APPLICATIONS FOR THE FOLLOWING POSITION;
CLIENT SUPPORT OFFICER - IPA APPLICANTS AND NEW COMMUNITIES
CONTEXT:
Wexford Local Development is a non-governmental organisation working
to support the development of thriving, resilient communities where
people feel connected, are valued and have equal opportunity to reach
their full potential.
SICAP (The Social Inclusion and Community Activation Programme) is one
of a number of national programmes delivered at local level by WLD on
behalf of the Government in order to create opportunities that promote
equality and inclusion and improve quality of life for people and
communities. This work is informed by our core values of respect,
equality, leadership, inclusion and integrity.
ABOUT THE ROLE:
Client Support Officers play a key role in the broader SICAP team,
working collaboratively with communities and individuals across Co.
Wexford who have been marginalised or denied full inclusion in Irish
society. This role involves one to one facilitation and development
work with individuals seeking international protection and programme
refugees to enable them to discover their own strengths, address
barriers, identify a meaningful progression goal and take the
necessary steps to achieve it.
We are looking for experienced, resourceful and empathetic people,
with excellent interpersonal and team skills, who are passionate about
supporting people to reach their full potential and are energised
about making a positive difference in a person?s life.
THE KEY RESPONSIBILITIES OF THIS ROLE INCLUDE
* Outreach, promotional activity and collaborative networking to
identify and engage with individuals seeking international protection
and programme refugees with a particular focus on those living in
direct provision.
* One to one facilitation, goal setting and action planning with
each client, using coaching and mentoring approaches
* Collaboration with other members of the SICAP team to create
opportunities in the areas of personal development, lifelong learning
and labour market support for clients of the programme
* Development of an active network of relationships with WLD
colleagues as well as local agencies to facilitate referrals to and
from SICAP
* Development and constant updating of a knowledge base of relevant
local services that can support clients in overcoming barriers and
achieving their goals
* Caseload management using CRM software to clearly and accurately
record client interactions and facilitate referrals
* Formal reviews of personal action plans and mandated follow up
checks
THE IDEAL CANDIDATE WILL HAVE;
* Achieved a Level 7 on the National Framework of Qualifications OR
equivalent relevant training OR professional experience, in a
discipline appropriate to the role.
* A minimum of 3 years direct experience working one to one with
marginalised individuals and in particular with new communities will
be an advantage.
* Ability to communicate in Arabic in particular OR
Shelta/Cant/Gamma OR Romani OR other relevant languages is an asset
* Access to transport and a full clean driving licence as travelling
and outreach will be part of the role.
These positions are being offered on a FULL TIME BASIS **APPLY ON THE
WEBSITE** HOURS PER WEEK and will be subject to continued government
funding. The salary for these positions is ?**APPLY ON THE
WEBSITE**,**APPLY ON THE WEBSITE** P.A.
Full job specifications available on
We need : English (Good)
Type: Permanent
Payment:
Category: Others
